Roberta

– If tomorrow morning the furniture in your home would sprout and turn into a man, how would he look like? (you can think of more items – the bed, the closet, the kitchen table etc. and what attributes it would have: man or woman, beautiful, honest, fat / fit etc.) – anything that goes through your mind.

– I think it would be a natural, relaxing and lively setting (full of life).

– What do you think is the most important virtue in dealing with customers?

– Listening, when listening to the person next to you, you can give him what he wants.